Care Services FAQ

What types of care services do you provide?

We offer comprehensive care services including in-home care, group home care, dementia support, and mobility assistance. Our services range from companionship and personal care to specialized medical support and 24/7 care.

How quickly can you start providing care services?

We typically can begin care services within 24-48 hours of your initial consultation, depending on your specific needs and location. For urgent situations, we can often provide immediate assistance.

What areas do you serve?

We currently serve the greater Madison area and surrounding communities within a 30-mile radius. Contact us to confirm service availability in your specific location.

Do you accept insurance?

Yes, we work with most major insurance providers including Medicare, Medicaid, and private insurance plans. We can help you navigate the coverage process and determine what services are covered.

How do you vet and train your caregivers?

All our caregivers undergo thorough background checks, drug screenings, and reference verification. They receive comprehensive training in care techniques, safety protocols, and specialized care areas like dementia support.

What are your rates for care services?

Our rates vary based on the type of service, level of care needed, and duration. We offer competitive pricing and can work with you to create a care plan that fits your budget. Contact us for a personalized quote.

Can you provide care for individuals with dementia?

Yes, we specialize in dementia care with trained caregivers who understand the unique challenges of Alzheimer's and other forms of dementia. We provide both in-home and group home care options for dementia patients.

What is the difference between in-home and group home care?

In-home care is provided in the client's own residence, offering personalized one-on-one attention. Group home care is provided in our licensed facilities with 24/7 staff supervision and community living benefits.

General FAQ

How do I get started with ISAB Group?

Getting started is easy! For care services, fill out our care application form or call us for a consultation. For consulting, schedule a free discovery call to discuss your business goals.

How do I apply to become a caregiver?

You can apply online through our caregiver application form, or contact us directly to discuss opportunities. We're always looking for compassionate, qualified individuals to join our team.

What are your business hours?

Our office is open Monday-Friday 8AM-6PM and Saturday 9AM-3PM. However, we provide 24/7 emergency care services and have staff available for urgent situations outside business hours.

Do you offer emergency care services?

Yes, we provide 24/7 emergency care services. Call our emergency line at (555) 999-8888 for urgent care needs outside of regular business hours.

Can I refer friends or family to your services?

Absolutely! We have a referral program that rewards you for referring friends and family. Contact us to learn more about our referral benefits and how to participate.

How can I stay updated with ISAB Group news and resources?

You can subscribe to our newsletter, follow us on social media, or visit our resources blog for the latest updates, care tips, and industry insights.

Still Have Questions?

If you couldn't find the answer you're looking for, we're here to help. Contact us directly for personalized assistance.